Canon Camera Connect app communication with iPhone and iPad

Discussion in 'Technical Troubleshooting' started by Ineke, Dec 21, 2025 at 5:04 AM.

  1. Ineke

    Ineke New Member

    Joined:
    Sunday
    Messages:
    1
    Equipment:
    EOS 5D Mark IV, EOS 6D Mark II, EOS 7D Mark I and II
    I installed the Canon Camera Connect app on my iPhone and iPad to communicate with my Canon EOS 5D Mark IV.

    I can't get it to connect. Sometimes it works briefly, sometimes it doesn't. Most of the time, it doesn't.

    A good friend of mine has the exact same problem: he can't connect either. His camera is the R6 Mark II. He's really knowledgeable, so it's not a lack of experience. It is not a coincidence that it's not working for either of us.

    I've scoured the internet and YouTube and found nothing except the necessary tutorials.

    But here's the thing: it works with an Android tablet!

    Does anyone know if the Canon app does not works well with Apple devices?

    Thanks in advance for the feedback.
     


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