DPP4 jpeg file issues

Discussion in 'Beginner Questions' started by David Bennett, Mar 12, 2026.

  1. David Bennett

    David Bennett New Member

    Joined:
    Mar 12, 2026
    Messages:
    2
    Equipment:
    EOS80D
    Hello everyone, I'm new to this forum but have been an enthusiastic amateur photographer for 60 years. Recently I have used my Android phone to take photos of old 35mm coloured slides on a light table. The colour balance on many of the slides is lacking, so I thought I'd try to use Digital Pho Professional 4 (Windows 11) to improve the quality of some of the captures. I haven't tried it before. When I load the thumbnails, many of them show wierd colour bands, and in several cases all I get is a large ?. Other photo apps under windows don't show these unusual effects. If I select one of the thumbnails to load as an image in the workspace it appears with exactly the same visual defects as the thumbnail.

    So this triggers a few questions: is DPP4 under Windows 11 fully proven? Are there known jpeg compatibility issues with DPP4? Can I do anything to the jpeg files to get DPP4 to recognise the problem files?

    I've attached a screen shot (at least I'm going to try!) to see if any of you have experienced this before and, if so, what remedies you might have used

    Best wishes,

    Dave B Screen Shot.gif
     

  2. johnsey

    johnsey Site Moderator Staff Member Site Supporter

    Joined:
    Apr 21, 2017
    Messages:
    2,407
    Location:
    Fargo, ND
    Equipment:
    5dMk4, 5dsR, 5dMk2, 20D, 70-200 2.8L IS, 100mm 2.8 Macro USM, 50mm 1.4, 85mm 1.8, 17-40mm 4.0L, TS-E 24mm 3.5L II, Rokinon 14mm 2.8; Pixma Pro-100
    Maybe others have experience with DPP4 especially on windows 11, as i hardly use it in my workflow.
    I can tell you that DPP4 is a RAW image editor designed to take canon raw files open them apply adjustment and export to jpg.
    I'm not aware of it being able to handle jpgs very well at all, its not designed to edit jpgs.

    This allows people to get jpgs which can be edited in any free editor from their dslr. Since I use lightroom I dont use DPP4 very often unless they are one off shots that I don't plan in putting in catalog or collection.
     
  3. David Bennett

    David Bennett New Member

    Joined:
    Mar 12, 2026
    Messages:
    2
    Equipment:
    EOS80D
    Thank you for the input and explanation, it was most helpful and I appreciate it.
     

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